Reliably implement EN 50518 and meet the requirements for ARCs
Operators of alarm receiving centres (ARCs) – e.g. providers of security and surveillance services, infrastructure operators, fire brigade, police, rescue services or industrial companies – need to ensure that their alarm receiving centres monitor, receive and process alarm signals reliably and quickly at all times. This is essential in order for ARCs to offer maximum safety. The harmonised European Standard EN 50518 defines the technological, operational and organisational requirements for alarm receiving centres (ARCs).
As a service provider with long-standing experience in the field of security and surveillance services, we partner you to achieve reliable and cost-effective implementation of the EN 50518 standard. We assess your ARC to verify that it fulfils all requirements of the EN 50518 standard, and confirm your conformity with the standard in a certificate.
Our regular DAkkS accreditations according to ISO/IEC 17065 and ISO/IEC 17020 confirm and demonstrate the high quality of our certification.
Alarm receiving centres (ARCs) according to EN 50518 – Our certification services:
Certification according to EN 50518 by TÜV SÜD follows the scheme outlined below: Audits can be held in German, English or French.
- Identification and documentation of any non-conformities of your ARC with the current revision of the standard (delta analysis).
- Development of corrective actions to ensure compliance with the EN 50518 Standard
- Certification of conformity with the standard