The General Terms and Conditions of TÜV SÜD Product Service GmbH are available for download here:
The Testing and Certification Regulations of TÜV SÜD are available for download here.
- Testing and Certification Regulations [ PDF 208 kB ]
How to Use the TÜV SÜD Certification Marks [ PDF 1157 kB ]
TÜV SÜD Code of Ethics
Code of Ethics
Complaints and Appeals
TÜV SÜD Product Service has a process for handling complaints and appeals concerning its services and decisions made by its certification bodies. A brief description of this process can be found here [ PDF 61 kB ].
Please put your complaint or appeal in writing and send it to:
TÜV SÜD Product Service GmbH
Support Certification Bodies CRT123
We will handle your complaint or appeal according to the above process and inform you about the result.