Here you can download the General Terms and Conditions of TÜV SÜD Product Service GmbH:
The Testing and Certification Regulations of TÜV SÜD you can download here.
- Testing and Certification Regulations [ PDF 208 kB ]
How to Use the TÜV SÜD Certification Marks [ PDF 1157 kB ]
TÜV SÜD Code of Ethics
Code of Ethics
Complaints and Appeals
The clarification process of complaints against services of TÜV SÜD Product Service GmbH as well as appeals on decisions of the certification bodies is a regulated procedure. A short description is available here [ PDF 61 kB ].
In the event of a complaint or appeal please contact in writing:
TÜV SÜD Product Service GmbH
Support Certification Bodies CRT123
We will process sent in cases according to our procedures, you will be informed about a decision