The “DocCert” statement stands for user-friendly technical documentation. The voluntary certification involves checks of product instructions and manuals for their comprehensibility, completeness and instructional safety. The user test, which comprises a comparison of the product and the instructions, is a major part of the test.
The DocCert certification mark can thus also be used as a “badge of honour” and marketing tool by companies and technical editing services (e.g. on company brochures or websites)
TÜV SÜD Product Service carries out DocCertSystem certification according to the requirements of the ISO 9001 standard, complemented by specific requirements for editing processes. Manufacturers that hold this certification prove in annual audits that their technical editing departments have established, and continually apply, quality management in their editing processes.