Ensuring consistently high levels of quality throughout all locations is a particularly urgent priority for international companies, starting with global rollouts of unified training content for executives and employees. A clear and widespread preference is developing for the adoption of German standards in these training operations. TÜV SÜD Akademie establishes a universal international foundation at a consistently high level, designed to safeguard quality as a critical factor.
TÜV SÜD Akademie recently completed a project in this area with a German automotive manufacturer. The purpose of the project is to launch an initiative spanning various campaigns as a zero-error strategy. A cornerstone of the strategy is the topic of qualification at global level, comprising a consistent language of quality and a consistent basic qualification level applying to all executives at all management levels. After all, cars must comply with exactly the same quality standards, whichever country they are in when they leave the production line.
Before the global rollout of the training programmes can take place, each country’s individual stage of development must be determined. This serves as a basis for the trainers to decide how easily the topic of quality can be implemented and what degree of experience can be expected on site, given that employees at the same production line stations in Germany, the USA, China and Africa cannot necessarily be expected to have the same level of qualification. TÜV SÜD Akademie pursues the approach of using the same content and documentation for each country, but customising their teaching methods to local needs. Trainers from the countries in question can incorporate their familiarity with local conditions and address cultural aspects. To achieve uniform quality standards, the trainers establish a solid foundation that can be tailored to individual situations.
Use of internal documents from company operations is a further key to the success of the project. For example, the trainers’ teaching incorporates documentation from the quality management system and a manual of definitions as well as methods, procedures and exercises that have been developed and written by the companies themselves. The trainers thus speak the language of the individual company and can communicate their knowledge to the participants more effectively by using realistic examples drawn from practice.
TÜV SÜD Akademie is the market leader in quality management, with 25 years of experience in this field. The education and training provider also supplies a solid bank of products including appropriate teaching material and training kits, proven seminars and expert trainers. Both national and international trainers are thoroughly familiar with every aspect of the material, have management experience and take individual local conditions into account. The size and international reach of TÜV SÜD Akademie enables the organisation to oversee large-scale projects all over the world and ensure their smooth completion.
For more information, visit www.tuev-sued.de/academy.
Press contact: Carolin Eckert